Common reasons for account suspension
Your account may be temporarily or permanently restricted for one of the following reasons:
• Posting misleading, false, or prohibited listings
• Violating Adjeem’s rules for property or vehicle listings
• Using inappropriate or abusive language in chats or listings
• Creating multiple accounts using the same or incorrect details
• Attempting fraudulent or suspicious activity
• Repeatedly failing verification or providing incorrect information
Security-related restrictions
In some cases, your account may be restricted for security reasons, even if no rules were intentionally violated.
• Multiple failed login attempts
• Unusual login activity from different locations or devices
• Suspicious behavior detected by the system
If you are having trouble accessing your account, see:
I can’t log in to my account – what should I do?
Temporary vs permanent suspension
The type of restriction depends on the nature of the issue.
• Temporary suspension – access may be restored after review or after a short period
• Permanent suspension – account may be blocked due to serious or repeated violations
What you can do next
If you believe your account was suspended by mistake or you want clarification, you can contact Adjeem support.
• Provide your registered email address
• Share your mobile number
• Explain your concern clearly
How to avoid account suspension
To keep your account active and in good standing, follow these best practices:
• Post accurate and genuine property or vehicle listings only
• Follow Adjeem’s listing and communication guidelines
• Do not create duplicate or misleading accounts
• Respect other users and maintain professional communication
Important account security reminder
Keeping your account secure helps prevent unauthorized access or misuse.
• Do not share your password or OTP with anyone
• Use a strong and secure password
• Make sure OTP messages are only from Adjeem official sender ID
• Emails will only come from info@adjeem.com
Related articles
• How do I log in to my Adjeem account?
• I can’t log in to my account – what should I do?
• How do I verify my mobile number?