When should you change your mobile number?
You may need to update your registered mobile number in situations like these:
• You no longer use your old mobile number
• Your SIM card has been lost, replaced, or deactivated
• You want to use a different mobile number for account access
• You are not receiving important account notifications on your current number
How to change your registered mobile number
You can update your mobile number from your Adjeem account settings or profile section.
• Log in to your Adjeem account
• Go to your account settings or profile section
• Select the option to update or change your mobile number
• Enter your new mobile number without the starting zero
• The UAE country code (+971) is already applied by default
• Request OTP and complete the verification process
If you are unable to access your account, refer to:
I can’t log in to my account – what should I do?
Your new mobile number must be verified
For security reasons, Adjeem requires verification before your new mobile number is updated successfully.
• Enter the OTP sent to your new number
• Make sure your mobile phone has active network coverage
• Complete the verification within the allowed time
Important message security reminder
Always make sure the messages you receive are from official Adjeem sources only.
• OTP messages will only be sent from Adjeem official sender ID
• Do not share your OTP with anyone
• Do not trust messages from unknown or suspicious sources
• Account-related emails will only come from info@adjeem.com
Things to keep in mind after changing your mobile number
Changing your registered number may affect some account activities temporarily.
• You may need to verify your account again in some cases
• You may be asked to log in again after the update
• Keep your new mobile number active to receive future OTPs and notifications
If you are facing issues while updating your number
If you are unable to change your registered mobile number, please contact Adjeem support for assistance.
When contacting support, it helps to provide:
• Your current registered mobile number
• Your new mobile number
• A short description of the issue you are facing
Related articles
• How do I verify my mobile number?