How do I contact Adjeem support?

If you need help with your Adjeem account, listings, or any platform-related issue, you can contact Adjeem support through official channels only. Our support team is available to assist you and resolve your queries as quickly as possible.

When should you contact Adjeem support?

You can reach out to support in situations such as:

• Unable to log in to your account

• Not receiving OTP or verification messages

• Issues with your listings or account access

• Account under review, suspended, or restricted

• Updating account details such as mobile number or email

Ways to contact Adjeem support

You can contact Adjeem support using the following official methods:

• Send an email to info@adjeem.com

• Create a support ticket through your account (if available)

• Use the Contact Us form on the website

No phone support policy

Adjeem does not provide customer support via phone calls.

• We do not offer direct call support

• If you receive a call claiming to be from Adjeem, verify it carefully

• Do not trust unknown callers asking for account details

Important: protect your account and personal information

To avoid fraud or unauthorized access, always follow these safety guidelines:

• Do not share your password or OTP with anyone

• Do not share personal or account information over phone calls

• Only respond to emails from info@adjeem.com

• OTP messages will only be sent from Adjeem official sender ID

• Avoid clicking on suspicious links or messages

How to create a support ticket

If the ticket option is available in your account, you can submit your request directly.

• Log in to your Adjeem account

• Go to the support or help section

• Select “Create Ticket” or similar option

• Enter your issue details and submit

If you are unable to log in, refer to:
I can’t log in to my account – what should I do?

Information to include in your request

Providing complete and accurate information will help resolve your issue faster.

• Your registered email address

• Your mobile number (with country code)

• A clear description of the issue

• Screenshots or error messages (if available)

Response time

Our support team aims to respond within a reasonable time depending on the nature of the request.

• Some issues may be resolved quickly

• Complex cases may take longer for proper review

Before contacting support

You may find a quick solution by checking related Help Center articles.

• I can’t log in to my account – what should I do?

• Forgot / Reset Password

• Why didn’t I receive the OTP?

• How do I verify my mobile number?

• Why was my account suspended or blocked?