Check why your account was restricted
Before attempting to reactivate your account, it is important to understand the reason for the restriction.
• Review any message or notification you received from Adjeem
• Check your email for updates sent from info@adjeem.com
• Identify whether the restriction is temporary or permanent
For more details, see:
Why was my account suspended or blocked?
Wait for temporary restrictions to be lifted
Some restrictions are applied automatically for security reasons and may be lifted after a short period.
• Wait for some time before trying to log in again
• Avoid repeated login attempts during this period
If you are unable to access your account, refer to:
I can’t log in to my account – what should I do?
Complete required verification
In some cases, you may need to complete additional verification to restore access to your account.
• Verify your mobile number using OTP
• Confirm your account details if requested
• Follow any instructions provided by Adjeem
If you are facing OTP issues, see:
Why didn’t I receive the OTP?
Contact Adjeem support for review
If your account is still not accessible, you can request a review by contacting Adjeem support.
• Provide your registered email address
• Share your mobile number
• Explain the issue clearly
• Mention if you believe the restriction was applied by mistake
When reactivation may not be possible
In cases of serious or repeated violations, account reactivation may not be allowed.
• Permanent suspensions cannot be reversed in some situations
• You may need to create a new account if permitted
To create a new account, see:
How do I create an account on Adjeem?
How to avoid future restrictions
Following platform guidelines can help you avoid account restrictions in the future.
• Post accurate and genuine listings only
• Follow Adjeem’s rules for property and vehicle listings
• Avoid suspicious or misleading activity
• Maintain respectful communication with other users
Important security reminder
Keeping your account secure helps prevent unauthorized access or restrictions.
• Do not share your password or OTP with anyone
• Use a strong and secure password
• OTP messages will only come from Adjeem official sender ID
• Emails will only come from info@adjeem.com
Related articles
• Why was my account suspended or blocked?
• I can’t log in to my account – what should I do?
• How do I verify my mobile number?