Why one mobile number should be linked to one account
Mobile number verification is an important part of account security on Adjeem. Using one mobile number for multiple accounts can create confusion during login, verification, password recovery, and account support.
• Helps keep account ownership clear
• Reduces confusion during OTP verification
• Supports safer login and account recovery
• Helps prevent duplicate or misleading account activity
What happens if you try to use the same mobile number again?
If a mobile number is already linked to an existing Adjeem account, you may not be able to use that same number on another account. In such cases, you may be asked to verify ownership or update the number linked to your existing account.
• The system may not allow duplicate use of the same number
• You may face OTP or verification issues
• Account access or recovery may become more difficult
What you should do instead
If you need a separate Adjeem account, it is best to use a different valid mobile number for that account.
• Use a mobile number that is active and accessible to you
• Enter the number without the starting zero
• The UAE country code (+971) is already applied by default
• Complete OTP verification when requested
If you need help with verification, see:
How do I verify my mobile number?
If you already used the wrong number
If you linked the wrong mobile number to your Adjeem account or need to replace it, you should update it from your account settings.
• Log in to your Adjeem account
• Go to your account settings or profile section
• Update your registered mobile number
• Complete verification for the new number
For more help, see:
Can I change my registered mobile number?
Important OTP and account security reminder
Always make sure that OTP and account-related messages are coming from official Adjeem sources only.
• OTP messages will only be sent from Adjeem official sender ID
• Do not share your OTP with anyone
• Account-related emails will only come from info@adjeem.com
• Do not trust unofficial messages, emails, or suspicious links
If you are having trouble accessing your account
If your mobile number is causing login or verification issues, these guides may help you resolve the problem more quickly.
• How do I log in to my Adjeem account?
• I can’t log in to my account – what should I do?
• Why didn’t I receive the OTP?
When to contact Adjeem support
If you are unsure which number is linked to your account, or if you are unable to verify or update your mobile number, please contact Adjeem support for assistance.
When contacting support, it helps to provide:
• Your registered email address
• Your current mobile number
• The new mobile number you want to use, if applicable
• A short explanation of the issue
Related articles
• How do I verify my mobile number?
• Can I change my registered mobile number?
• How do I log in to my Adjeem account?