Common reasons why your ad is not visible
Your ad may not appear on the platform for one of the following reasons:
• Your ad is still under review
• Your ad was rejected
• Your ad is paused or inactive
• Your ad has expired
• Your ad was recently edited and is being reviewed again
Your ad is under review
All ads are reviewed before going live to ensure quality and accuracy.
• Newly submitted ads may take some time to appear
• Ads become visible only after approval
• Approval time may vary depending on review requirements
• How long does ad approval take?
Your ad was rejected
If your ad does not meet Adjeem guidelines, it will not be published.
• Rejected ads are not visible to users
• You can edit and resubmit your ad after fixing the issues
Your ad is paused or inactive
Paused or deactivated ads are hidden from the platform.
• The ad may have been paused manually
• Inactive ads are not shown to buyers
• You can reactivate your ad anytime
• How can I pause or deactivate my ad?
Your ad has expired
Some ads may become inactive after a certain period.
• Expired ads are no longer visible
• Your ad remains saved in your account
• You may need to renew or repost your ad
• How long will my ad stay active?
• Can I repost or renew my ad?
Your ad was recently edited
If you made changes to your ad, it may go through review again.
• Major updates may temporarily hide your ad
• Your ad will be visible again after approval
Your ad may not appear immediately in search
Even after approval, your ad may not appear instantly in search results.
• It may take some time for new or updated ads to reflect
• Search filters such as location, price, or category may affect visibility
• Other ads may appear higher based on relevance or promotion
• How can I improve my ad performance?
How to check your ad status
You can confirm your ad status directly from your dashboard.
• Go to “My Ads”
• Find your listing
• Check its status (Active, Pending, Rejected, Paused, or Expired)
Still not getting visibility?
If your ad is active but not getting enough visibility, it may need improvement or promotion.
• Improve your title, description, and images
• Adjust your price to match the market
• Use promotion options to reach more users
• Why is my ad not getting calls or messages?
• How to promote my ad?
Need help?
If your ad is still not visible and you are unsure why, you can contact support for assistance.
• Who can I contact for help with my ad?
• Contact Adjeem support
Checking your ad status and making small improvements can help restore visibility and reach the right audience.